No matter what the day or time if someone dies at home, the first thing to do is to call their GP, the district nurse or the NHS helpline 111. A certified person will then verify their death. You can then contact us to collect your loved one. You will then need to arrange to register their death.

If a death occurs in a hospital the bereavement team there will liaise with you about registering the death. After contacting ourselves, we will call the hospital to order cremation papers if this is applicable. Once you have registered the death and the relevant paperwork is complete we will then arrange, with the hospital, to bring your loved one into our care.

You can call us at anytime to start making funeral arrangements.